Warranty Policy

• Warranty period coverage varies per brand.

Warranty will be void if:

• Product defect is caused due to accidents, transit damage, mishandling and improper use.
• Product is tampered, repaired, modified or repair by unauthorized service center.
• Product's serial number has been removed, altered or defaced.
• Model name and serial number on the warranty card does not match the product, or if they are altered, removed or mutilated.

Return & Exchange:

• Replacement of unit due to "change of mind" is not allowed.
• 'Change of mind' includes the ff:
• Purchases you have made an error.
• Purchases that are not compatible or don't want.
• Shipping and other handling charges are non-refundable.

 

PLEASE NOTE:

• A receipt must be shown as proof of purchase to avail warranty.
• Defective items may be exchanged at our discretion for the same model or manufacturer's equivalent model.
• Juan Gadget reserves the right to refuse the return and exchange.
• Juan Gadget and our partner Authorized Service Centers reserve the right to judge and reject claims as per the above conditions.