Warranty Policy

Warranty Period:
  • Warranty period coverage varies per brand.

Warranty will be void if:

  • Product defect is caused due to accidents, transit damage, mishandling and improper use.
  • Product is tampered, repaired, modified or repair by unauthorized service center.
  • Product's serial number has been removed, altered or defaced.
  • Model name and serial number on the warranty card does not match the product, or if they are altered, removed or mutilated.

Return & Exchange:

  • Replacement of unit due to "change of mind" is not allowed.
  • 'Change of mind' includes the ff:
    • Purchases you have made an error.
    • Purchases that are not compatible or don't want.
  • Shipping and other handling charges are non-refundable.

 

PLEASE NOTE:

  • A receipt must be shown as proof of purchase to avail warranty.
  • Defective items may be exchanged at our discretion for the same model or manufacturer's equivalent model.
  • Juan Gadget reserves the right to refuse the return and exchange.
  • Juan Gadget and our partner Authorized Service Centers reserve the right to judge and reject claims as per the above conditions.
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