Warranty Policy
Warranty Period:
- Warranty period coverage varies per brand.
Warranty will be void if:
- Product defect is caused due to accidents, transit damage, mishandling and improper use.
- Product is tampered, repaired, modified or repair by unauthorized service center.
- Product's serial number has been removed, altered or defaced.
- Model name and serial number on the warranty card does not match the product, or if they are altered, removed or mutilated.
Return & Exchange:
- Replacement of unit due to "change of mind" is not allowed.
- 'Change of mind' includes the ff:
- Purchases you have made an error.
- Purchases that are not compatible or don't want.
- Shipping and other handling charges are non-refundable.
PLEASE NOTE:
- A receipt must be shown as proof of purchase to avail warranty.
- Defective items may be exchanged at our discretion for the same model or manufacturer's equivalent model.
- JG Superstore reserves the right to refuse the return and exchange.
- JG Superstore and our partner Authorized Service Centers reserve the right to judge and reject claims as per the above conditions.