Refund policy

Products covered under warranty are only for issues due to manufacturer’s defect. Mishandling of products purchased will not be accepted for return and exchange.

BRAND / TYPE OF PRODUCT

WARRANTY PERIOD

Yongnuo: 3 months

Sevenoak: 1 month

Boya: 1 month

JJRC: 1 month

Panasonic Eneloop: 1 week

Other accessories, devices and measuring tools: 1 week

Please show receipt as proof of purchase from our shop.
Defective items may be exchanged at our discretion for the same model or manufacturer's equivalent model.
Juan Gadget reserves the right to refuse the return and exchange.